Shipping Policy

Thank you for visiting and shopping at Lucy|Organic|Natural|Styling. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment Method

Royal Mail & Parcel Force
Estimated delivery time
3-5 business days 2 business days 1-2 business days
Shipment cost
From £3.00 (weight dependant)


Collection is availble from CB25 0DU and is Free of Charge. Collection must be arrange once order is complete. Payment can be made on collection.

Local Delivery is available Free of Charge for purchases made within a 3 mile radius of CB25 0DU only.

Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking

You will receive an Order Confirmation email once your order has been confirmed. Please allow 3-5 working days after recieveing this.

We currently do not ship outside the U.K

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Disclaimer: Legal information is not legal advice. Read the disclaimer .




  • Instagram - Grey Circle
  • Facebook - Grey Circle

Subscribe for Updates

Lucy's Locks Mobile Website. Proudly created with